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Extra Care Housing

Willow Homecare & Support Services Limited is a domiciliary provider within an extra care housing scheme working in partnership with North East Lincolnshire and the Clinical Commissioning Group for the People’s Housing Association.

We are able to offer private and social care funded support to enable people to live independently in a safe and secure environment.

In addition, a concierge service is in place twenty four hours a day to support with emergencies and to liaise with the housing association team, relatives and professionals.

The Extra Care Housing (EHC) scheme provide housing with care and support on-site for individuals if they require support with daily tasks. On-site support helps individuals to maintain in their own homes for longer, whilst enjoying a fulfilled quality of life.

There is a combination of support and independence with safety and security, often meaning people do not have to move properties as their circumstances change. The support is flexible and responsive to each and every individual’s needs; it can include assistance with meal preparation, personal care, medication assistance or help with moving around your property.

The assisted living complex have been finishes to a high standard, meaning that individual are less likely to need to move if their care needs change or their individuals mobility decreases. Individual’s apartments are located on one complex building set around communal facilities for example, resident lounge, and restaurant and activity rooms. Each project includes the opportunity for additional communal spaces such as a hairdressing room and maintained private landscaped garden.

Furthermore, there are a number of communal facilities and some activities which are open to bot residents and individuals living in the local community. The wider community is encouraged to use the communal space that Burchester Court has to offer to ensure that the assisted facility complex becomes an integral part of the local community

Individuals having eligible needs to be considered in the assisted living facility complex can benefit from a support team which are available on site twenty four hours a day, seven days a week, twelve months a year to provide support and vital care for yourself or a relative. Such support is vital in meeting individuals needs a requirements to ensure that individual can achieve their own maximum independence and have a say in how they live their lives.

Who can apply?

Individuals wishing to move into an assisted living facility will need to complete an application from to actively refer themselves or a relative for an assessment. The assessment takes into consideration an individual’s personal requirements, housing needs, physical needs as well as emotional and mental health needs. Those who meet the extra care housing scheme criteria will be placed on a waiting list for an apartment within Burchester Court.

The eligibility criteria for an individual to apply for the extra care housing at Burchester Court include individuals who are generally over the age of sixty and have an identified need for additional support of which, an assisted living facility would be beneficial. In exceptional circumstances, it may be possible for individuals of a different age to apply. To find out more information about the eligibility criteria, please contact the relevant organisations below:

  • Willow Homecare & Support Services Limited on 01472 34422
  • North East Lincolnshire Clinical Commissioning Group on 01472 256256 (option 2)

What happens after you apply

Once you have taken interest in the assisted living facility you will be placed on a waiting list for when an apartment become vacant. An offer will be made to an individuals on the waiting list whose requirements match the vacant apartment for example, the need for a ground floor apartment for mobility requirements or have two bedrooms instead of one.

The allocation of apartments is completed after a panel meeting has taken place which includes ourselves, housing association and North East Lincolnshire Council. All applications are considered equally and evaluated accordingly. Following, if an apartment on the waiting list meets the needs and requirements of an individual’s then such individual will be called for an apartment viewing. Then, there will be a formal offer of a tenancy to the successful applicant followed by the necessary arrangement’s being made to ensure that individuals can move into their apartments for the agreed date and time.

Applicants that are not successful are eligible to reapply if their needs and circumstances change.